Stop Losing Customers
Without Knowing Why
ExitIQ automatically triggers AI-powered exit interviews when users cancel, analyzes their responses, and surfaces actionable insights to slash churn.
- ✓ Webhook integrations with Stripe & Paddle
- ✓ AI response analysis
- ✓ Retention opportunity alerts
Pro Plan
Everything you need to understand cancellations
- ✓Unlimited exit interview surveys
- ✓AI-powered response analysis
- ✓Stripe, Paddle & Lemon Squeezy webhooks
- ✓Retention opportunity dashboard
- ✓Weekly churn insight digest
- ✓Email & Slack alerts
Cancel anytime. No contracts.
Frequently Asked Questions
How does ExitIQ trigger exit interviews?
ExitIQ listens to cancellation webhooks from your subscription platform (Stripe, Paddle, or Lemon Squeezy). The moment a user cancels, an automated survey is sent to their email — no manual work required.
What does the AI analysis actually do?
Our AI reads every survey response, categorizes cancellation reasons (pricing, missing features, bugs, etc.), detects sentiment, and flags users who might be saved with a targeted offer or outreach — giving your team a prioritized action list.
Can I customize the survey questions?
Yes. You can fully customize survey questions, branding, and follow-up logic from your dashboard. Start with our proven templates or build your own from scratch.